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About Walnut Hill
Pain & Wellness

Walnut Hill Pain & Wellness was founded to provide compassionate, personalized care for people living with acute and chronic pain.

 

We understand that pain can affect every part of life—from mobility and sleep to work, relationships, and emotional well-being.

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Our approach begins with listening. We take the time to understand your symptoms, medical history, daily challenges, and personal goals before developing an individualized treatment plan. By combining evidence-based pain management with a whole-person approach to wellness, we aim to help each patient experience greater comfort, improved function, and a better quality of life.

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Nestled in New Britain and proudly serving patients throughout Connecticut, Walnut Hill Pain & Wellness is committed to providing care that is thoughtful, respectful, and centered on you.

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Knee X-Ray Diagnosis

Our Treatment Philosophy

We take the time to understand each patient’s symptoms, medical history, daily challenges, and goals.

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Our approach is individualized, evidence-based, and focused on the whole person. We incorporate a range of non-opioid options to create and optimize each patient’s treatment plan. Depending on the patient’s needs, these may include nonprescription and prescription medications, targeted injections, and other therapies.

 

Whenever possible, our goal is to address the condition or source contributing to the pain—not simply mask the symptoms.

 

We emphasize thoughtful decision-making, clear patient education, responsible medication management, and collaboration with other healthcare providers when beneficial. Patients are active partners in their care, and treatment plans are regularly reviewed and adjusted according to safety, effectiveness, progress, and changing needs.

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Our goal is not only to help reduce pain, but also to improve function, restore confidence, and support a better quality of life. At every stage, we are committed to providing compassionate, respectful care that helps our patients move toward greater comfort and a more active, fulfilling life.

Philosophy
Safety Committment

Our Commitment to Safety

Patient safety is central to every treatment decision at Walnut Hill Pain & Wellness. When medications are part of a treatment plan, we follow applicable state and federal requirements and recognized standards for safe, responsible prescribing. This includes reviewing the Connecticut Prescription Monitoring Program when appropriate and using ongoing clinical monitoring tailored to each patient’s medication, health history, and level of risk.

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We believe safe medication management should be collaborative and transparent. Our providers discuss the purpose, potential benefits, risks, and expectations associated with treatment so patients can make informed decisions and participate actively in their care.

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Our team also works closely with patients, pharmacies, and insurance companies to address prior authorizations, coverage questions, and refill coordination. While medication approval and availability cannot be guaranteed, we make reasonable efforts to resolve barriers and minimize avoidable delays in treatment.

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Meet our Team

At Walnut Hill Pain & Wellness, our team is committed to helping you feel heard, understood, and supported. We take the time to understand how pain affects your daily life and develop a personalized treatment plan based on your needs and goals. Through compassionate, evidence-based care, we work with you toward greater comfort, function, and quality of life.

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In addition to our experienced clinicians, we have friendly customer service liaisons ready to assist at any step of the process, including enrolling as a new patient, referrals, appointments, and more. We have an insurance navigator to assist with prior authorizations and consultant pharmacist (PharmD) to provide high-level medication management decision making and therapy optimization individualized to each person. 

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Leonardo Marquez, APRN

Lead Provider

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Alicja Houle

Office Manager

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Yanet De Los Santos

Medical Assistant

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Pearl Soledad

Patient Care Advocate

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Kate Hauburger, LCSW

Mental Health/Social Work

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Support Staff

Billing & Insurance Specialists, CT Licensed PharmD, UDS Lab Technician, IT Support, Community Outreach, Regulatory Compliance, and Corporate Management round out the Walnut Hill Support Team.  

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